• Without waiving any of its other rights under this Agreement, Gfi-group1.com offers to its customers a 30-day money-back guarantee on fees for hosting services. If for any reason you cancel your account within thirty (30) days starting from the day Gfi-group1.com dispatch your welcome email including your account information or the day you place the order with us, whichever comes first. Gfi-group1.com will refund your money with no questions asked; provided, however, that you have never previously obtained a refund under the 30-Day Guarantee. If you have ever previously obtained a refund under the 30-Day Guarantee, your account will be cancelled, but no money will be refunded to you.
  • Changes to your service, including, but not limited to, adding new services, removing services, or changing the type of hosting plan you have do NOT make you eligible for an additional 30-Day Guarantee. The 30-Day Guarantee applies to your first order of Web hosting services from Gfi-group1.com and does not apply to any changes to your service at any time.
  • Our refund policy does not apply to any additional items or services, this includes but not limited to Domain Registration, Domain Parking services, dedicated servers, virtual private servers and overage fees.


  • Gfi-group1.commay modify these terms and conditions upon notice published online via Gfi-group1.com. User’s use of Gfi-group1.comservices after such notice shall constitute user’s acceptance of the modifications to this Agreement.
  • This agreement, User account, contract, and billing will automatically renew unless cancelled in writing prior to the renewal date.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the details provided at the Contact Us section on our website.

NB: Visiting our offices in both Namibia & South Africa is strictly by appointment ONLY! Please contact us anytime to book your next appointment!